What you gain with “Unpaid invoices in e‑commerce”
Lost payments drain margin and time. EcomTrade24 helps online stores and digital vendors resolve unpaid invoices, failed payments, cart abandonment recovery, payment reminders with a compliant, customer‑friendly process — across the EU and the US. Our legal, financial and e‑commerce specialists work with clear workflows, transparent communication and GDPR‑compliant data handling.
We combine automated reminders, polite email outreach and a transparent escalation path. That protects your brand while recovering outstanding balances — no phone pressure, no letters, no threats.
Brand‑safe tone, templates and sender settings that can match your corporate style on request.
GDPR‑compliant, documented and auditable — with evidence for orders, charge attempts and communications.
EU & US, multilingual (EN/DE/FR) and sensitive to local legal frameworks — without scaring customers away.
How it works — four steps
- Submit a case: Secure form, API or CSV import — we validate data quality and legal basis.
- Friendly first contact: Personalized email with order/service context and a simple pay‑link.
- Follow‑ups & monitoring: Up to three reminders, status tracking and transparent reporting.
- Escalation (optional): Legal documentation and law‑firm handover — only with your approval.
Why EcomTrade24
- Flat price per case — predictable (Starter €89, Professional €149).
- Reputation‑friendly — email only, no phone calls or letters.
- Higher recovery rate — clean evidence, fair options and clear deadlines.
- Easy integration — API/CSV, Shopify, WooCommerce, Stripe, PayPal and more.
Pricing
- 1:1 email communication
- Personalized reminder template
- Up to 3 follow‑ups
- No calls or letters
- Priority processing
- Multilingual outreach (EN/DE/FR)
- Payment tracking & structured follow‑up
- Email‑only, fully GDPR‑compliant
- API/CSV bulk sync
- Branded outreach under your company name
- EU, UK & US coverage
- Dedicated account manager